Please Note:  FedEx/UPS Service Updates related to COVID-19


• Due to the crucial role we play in moving supply chains and delivering critical relief, FedEx and UPS are considered  essential business's and may continue to operate under state of emergency and shelter in place orders recently issued in the U.S.
•Money-back guarantee has been suspended for all services effective immediately until further notice.

 

Shipping

International packages may be subject to a Brokerage Fee once your package arrives in your country that is in addition to the shipping charges paid on this site. International customers using USPS International Shipping methods should expect arrival times of up to 3 weeks. Package tracking is not guaranteed.


Most products ship via UPS. Tracking information is sent via email once your order is processed. You can follow your order status by clicking on the link in your shipping email, or by logging into your Store Account.


To take advantage of advanced package tracking features, sign up for UPS My Choice®. Receive delivery notifications via email, text or phone. Manage your deliveries with a convenient calendar, sign for packages online, and more! This free service enhances your shipping experience by putting you in control. Click here to learn more.

  • Free Standard Shipping promotion valid only on orders totaling $50 before taxes and fees. We're sorry, but at this time we are unable to offer free shipping outside the continental U.S.
  • Standard Shipping time is 4 - 7 business days. For faster delivery, select a different shipping option. Additional shipping charges will apply.
  • Due to weight restrictions, some products may not be eligible for free shipping. See specific product description for information.
  • APQS business hours are Monday - Friday 8 a.m. to 5 p.m. CST.
  • Submitted orders are processed Monday-Friday, 8 a.m. - 2 p.m., U.S. CST. Orders received after 2 p.m. will be processed the next business day whenever possible if the item is in stock (excluding Holidays).
  • Orders eligible for 2nd Day Air service that are received and processed by 2 p.m. CST should arrive in 2 business days. Orders eligible for Next Day Air service that are received and processed by 2 p.m. should arrive in 1 business day.
  • Eligible 2nd Day Air and Next Day Air orders received after 2 p.m. will be processed the next business day when product is available (excluding Holidays) which could result in additional transit time.
  • Back Ordered items will be shipped separately as they become available.
  • No minimum order required.
  • Due to product size, some items may incur additional shipping charges and may be shipped using a different method than selected. Some items may not be eligible for Express or Next Day Air service.
  • Customer is responsible for any applicable duties, taxes, VAT, GST or brokerage fees.
  • All prices are in U.S. Dollars.

Returns

We will gladly accept the return of products that are defective due to defects in manufacturing and/or workmanship for 30 days from the date of purchase. Fulfillment mistakes that we make resulting in the shipment of incorrect product to you will also be accepted for return 30 days from the date of purchase. Items that are not defective in manufacturing and/or workmanship but are unwanted or are ordered in error may be returned within 30 days from the date of purchase, and will be subject to a 15% restocking fee.